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State Farm® Insurance Agent Efferem Sanchez

4.9 out of 5 average rating (207 reviews)

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What our customers say about us...

Mitzy Felix

September 28, 2023

5  out of  5 rating by Mitzy Felix
"I spoke to Destiny on the phone she has an excellent customer service , such a nice person she helped me enroll in autopay because it wasn’t letting me on my end , plus everything was quick !"

Isaias DE Matias

September 28, 2023

5  out of  5 rating by Isaias DE Matias
"I switched over to state from another insurance place that was a hassle to work with luckily I ran into the State Farm office of Efferem and Destiny who works there was very loving, knowledgeable and so helpful when we transferred over I highly recommend them they're so polite and professional."


September 27, 2023

5  out of  5 rating by lexxiee.b
"Needed help switching my vehicle insurance to a different vehicle, and Destiny Hernandez was super patient and helpful as I got the information that was needed to do so. She allowed me the time I needed to figure out the car information that I did not know at first."

Leo Gonzales

September 26, 2023

5  out of  5 rating by Leo Gonzales
"Jessica has bin big help to me an everyone that I talk to is best an if I have problems l e they go out way to try fix the problem I'm blessed to have efferem Sanchez team to help me"

Lourdes Finalet

September 22, 2023

5  out of  5 rating by Lourdes Finalet
"I’ve been a State Farm policy member since I began driving many moons ago now that I’m all grown up I have my homeowners insurance and several cars insured with State Farm. Our son just got his license today, I called the office and spoke with Elisa she was extremely helpful answered all of my questions. We were on the phone for awhile as I wanted to make sure that I added the policy that met our needs and she did that. Elisa truly embodies the Statefarm mantra “like a good neighbor Statefarm is there”, when talking to her you don’t feel like you’re talking to a representative it feels like you’re talking to someone who truly cares about helping you. I recommend Efferem and his team to any one that asks. I’ve had both home owners claims and car claims and although filing a claim is never something you want to do they take the headache out of it. If you’re looking to make the switch this is the team you want for sure."

Rarety Forlife

September 22, 2023

5  out of  5 rating by Rarety Forlife
"Destiny was an amazing help to me she was able to get me the coverage I needed in two days and helped lower mine and my brothers payments she was just amazing and super nice"

Steven Vargas

September 20, 2023

5  out of  5 rating by Steven Vargas
"Dulce Macias is the best! I can't say it enough, if it wasn't for her quick, effective, professional help I would of had a headache trying to deal with multiple various insurance agencies! She is extremely knowledgeable, friendly, and trustworthy! Would highly recommend to anyone looking for insurance services, look no further. Contact Dulce and she will take care of you as she did for me!"

Joel Moreno

September 15, 2023

5  out of  5 rating by Joel Moreno
"Dulce Macias did an exceptional job with her customer service. I highly recommend her with any of your insurance needs or questions. Very helpful and easy to talk to. Thank you very much for making the transition easy!"

Jesse Laurian

September 15, 2023

5  out of  5 rating by Jesse Laurian
"I have been a customer for over 15 years with State Farm, my agent is Efferem Sanchez office in Downey. They have treated me like family especially Dulce Macias. Dulce has always given me best advice, she’s very professional, helpful, trustworthy & great customer service. I appreciate her so much. I recommend anyone to switch from other insurances to State Farm in Downey at Efferem Sanchez office. Thank you so much team 🙏🏻"

Victoria Santiago

September 15, 2023

5  out of  5 rating by Victoria Santiago
"Hola tengo muchos años con State Farm y en esta ocasión me atendió la señorita eliza que su atención fue muy amable y profesional. Gracias x contar con personas como Eliza .💯 eficiente (Translated by Google) Hello, I have been with State Farm for many years and on this occasion I was assisted by Miss Eliza, whose attention was very friendly and professional. Thank you for having people like Eliza.💯 efficient"

Juliana R.

September 14, 2023

5  out of  5 rating by Juliana R.
"This review is way overdue! Dulce helped me out about 15yrs ago with my car insurance. Over the years I have changed policies added renters' insurance etc. Dulce is extremely professional, knowledgeable and does her best to give you the best rate around! Honestly, any issues I have I contact her directly either through phone or email and she always has such a beautiful attitude and responds promptly. She also mentioned Statefarm (SF) offers life insurance and banking which I am seriously considering because of Dulce. She really has the best interest of SF clients and their families. Dulce definitely goes above and beyond."

Andres Hernandez

September 14, 2023

5  out of  5 rating by Andres Hernandez
"Dulce Macias is very helpful and patient! Loved the service I definitely recommend her! Received the coverage I needed and didn't know I needed at a price that was reasonable!"

E. Vasquez

September 8, 2023

5  out of  5 rating by E. Vasquez
"Effrem office along with Ms. Dulce are great in customer service. They build relationships catered to your needs. You will be happy with their superior and competitive prices. I have been a loyal customer since 2008. Stick with the team who cares about you and all your assets needing coverage. Thank you Dulce for always being that reassurance in difficult times..."

Unique Me

September 7, 2023

5  out of  5 rating by Unique Me
"My experience with my State Farm Agent Destiny H. on 9/6/23. She answered all my questions was able to find me a great rate and very personable. I have been with State Farm for over 20 years and I am happy she not on Efferems team.."

Edith Alvarez

August 25, 2023

5  out of  5 rating by Edith Alvarez
"I've been with Mr. Sanchez office for more than 14 years and the office staff never ceases to impress me. Dulce Macias in particular. She is professional, compassionate and really goes out of her way to help. Thank you."

M v K

August 25, 2023

5  out of  5 rating by M v K
"I’ve been using the services of state farm for years. I am always blown away at how great the customer services. My emails and concerns are always promptly addressed. Jessica Casillas Has been such a great agent, and goes above and beyond to help me. I highly recommend this company."

Summit Towing

August 24, 2023

5  out of  5 rating by Summit Towing
"I have been with Efferem Sanchez State Farm office for about 7 years now and its been a great ride with his firm. Dulce Macias is the agent that has helped me with all of my questions and changed that I've made to my policies over the course of 7 years. She is truly a joy to work with - extremally knowledgeable and very proactive. I have looked at other insurance companies but to think that someone else other than Dulce helping me - its an easy decision to keep my insurance business with Efferem Sanchez State Farm in Downey!!! Mr. Sanchez you have a great team!!!!"

Tim Ruelas

August 23, 2023

5  out of  5 rating by Tim Ruelas
"Dulce is amazing @ State Farm Insurance, she is so personable and always make sure that I'm taken care of, she always takes her time and answers all my question while we talk about our kids she's the best, thank you Dulce for all that you do!!!!"

raul porras

August 17, 2023

5  out of  5 rating by raul porras
"Jessica Casillas a State Farm agent is very helpful and knowledgeable when it comes to policy insurance questions. She treated me like a valuable customer! Thanks to Jessica I will be a loyal customer for years to come!!!!!"

fred s

August 15, 2023

5  out of  5 rating by fred s
"Highly recommend, made one phone call and all my questions were answered. Very informative and fair no pressure ,seems like they are there to help you. It's kind of hard to find people and companies like this in today's world."

Anthony Melillo

August 11, 2023

5  out of  5 rating by Anthony Melillo
"Jessica's quick reply to my request was exceptional. Difficult to find this level of customer service anywhere ! Keep up the great work, Jessica !"

Marco Garcia

August 9, 2023

5  out of  5 rating by Marco Garcia
"Very helpful, very professional, they went out of their way to try to get me the lowest rates."

Ronald Flores

August 1, 2023

5  out of  5 rating by Ronald Flores
"With Efferem Sanchez and StateFarm you can Rest Assured two things you are not going to experience. Receive a Savage title when recovering from an accident, have a home policy with inadequate coverage. Thank you Efferem! And the wonderful team at the State Farm office in the City of Norwalk. Best, Flores Family"

Sahira Sevilla

July 31, 2023

5  out of  5 rating by Sahira Sevilla
"Thank You Destiny Hernandez for always answering my question and concerns. I rest easy knowing state farm has me covered I recommend everyone to be properly insured !"

Danielle Clines

July 29, 2023

5  out of  5 rating by Danielle Clines
"Very professional and efficient easy to talk to got me the best quote will definitely recommend 10/10"