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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jose cardenas

January 8, 2025

5  out of  5
rating by Jose cardenas
"My State Farm Agent Elisa was very helpful, she was very patient and professional with answering my questions. 10/10"
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Jose Salazar

December 23, 2024

5  out of  5
rating by Jose Salazar
"Ernesto great service every time I come in to make a payment. Call him for your Insurnace needs"
We responded:
"Jose, We appreciate you and thank you for your trust in our office. Ernesto does a great job, thank you for taking the time to share your positive customer experience with Ernesto and our office. Efferem Sanchez, Agent State Farm Insurance"
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M. Flores

December 19, 2024

5  out of  5
rating by M. Flores
"Long time customer. Wouldn’t have my insurance with any one else! Top notch customer service. Special THANK YOU to Destiny Hernandez from the State Farm team for your help! It is truly appreciated"
We responded:
"Mark, Thank you for your years of loyalty and trust in our office. Destiny and our team try to create a positive customer experience and I'm thankful they were able to do that. We appreciate you and look forward to working with you for many more years. Thank you, Efferem Sanchez, Agent State Farm Insurance"
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Vi Douglas

December 19, 2024

5  out of  5
rating by Vi Douglas
"Everytime I call for 1 reason or another, the office staff are always professional and courteous. Dulce and Destiny always take their time to answer the many questions that I have. They are both very kind and friendly. Thank you ladies for taking care of all of my insurance needs 😍"
We responded:
"Thank you for sharing your positive experience with our team. Both Dulce and Destiny do a great job and go above and beyond for our clients. We appreciate you and thank you for your loyalty over the years. Efferem Sanchez, Agent State Farm Insurance "
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Aubrey Barrameda

December 16, 2024

5  out of  5
rating by Aubrey Barrameda
"I called because a billing statement I received was charged for way too high. Thankfully, Jessica Casillas helped me and the issue got solved quickly. Thank you for your hard work and Happy Holidays!"
We responded:
"Aubrey, Thank you for sharing your experience with Jessica and my office. Sometimes things do get off track or confusing...I'm glad Jessica was able to get your situation resolved. We appreciate your trust in us and thank you for your business. Efferem Sanchez, Agent State Farm Insurance "
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Michelle Serrano

December 14, 2024

5  out of  5
rating by Michelle Serrano
"Growing up, my parents encouraged me to make the decision to be insured by this State Farm. They claimed to always have great and exceptional services. Today, being with State Farm for 12 years I knew exactly what my parents were talking about. It’s everyone in that office that is always friendly and ready to help. Recently, I had to eagerly find a new home insurance policy due to Allstate no longer covering California (Allstate was part of my husband’s mortgage company). I’ve never been so relieved when Ernesto called me ready to help. He was super friendly, helpful and fast! I’m not going anywhere and I will now encourage my children to be insured with this StateFarm lol. They been a great service all these years and they deserve more than a 5 star rating!"
We responded:
"Michelle, I appreciate your kind words towards Ernesto and our office. I believe customer attention and customer experience is needed now more than ever. We look forward to taking care of you "and your kids". We appreciate your trust in us over the years and thank you for your loyalty. Efferem Sanchez, Agent State Farm Insurance "
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Karla Contreras

December 12, 2024

5  out of  5
rating by Karla Contreras
"Dulce has a great personality, honest and helpful"
We responded:
"Karla, Thank you for sharing and thank you for trusting us to be your agency. We appreciate you and thank you for your business. Efferem Sanchez, Agent State Farm Insurance Agency"
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Manuel Hernandez

December 6, 2024

5  out of  5
rating by Manuel Hernandez
"Me gusta como me atiende Elisa y El equipo.. puedo llamar a que me atiendan pero me gusta ir en persona por que Elisa y el equipo son muy professionales y siempre estan atentos! estoy muy feliz con El servicio!"
We responded:
"Manuel, Muchas gracias por tu reseña. Elisa hace un trabajo fantástico y nos alegra que estés satisfecha con nuestro servicio. Te apreciamos y te agradecemos por tu confianza. Efferem Sanchez, Agent State Farm Insurance "
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Clarissa Espanta

December 4, 2024

5  out of  5
rating by Clarissa Espanta
"Facing a Car Crash incident is NOT something anyone enjoys to face and go through. Dealing with a loss of a Car is NOT something anyone wants to deal, especially when it is a Hit and Run and you are left to pick up all the mess and the pieces, This journey has NOT been easy at all, However, i can truly say that if it was not with the firm support, kindness and truly caring support team that State Farm has built, Having someone like Jessica Casillas stay on it with me, calling me, giving me updates, working together to get things moving, helping me hold my self together, her warmth and comfort genuine sense of urgency and care has made this NIGHT MARE live-able and been able to keep my head up despite the loss's faced. I cannot thank Jessica and the amazing team that State Farm has assigned me to work with me alongside this Journey."
We responded:
"Clarissa, THANK YOU! Thank you so much for sharing your experience with Jessica and my office. We try our best to look at these situations through our clients' eyes and have that empathy and support as best as we can throughout the process. We definitely know these situations are not what people want to go through. We always want to make sure we do our part to keep the promise of being there for you when you need that support, and help clients navigate through what can be a frustrating process. Thank you for trusting my office and team to be your agency. We appreciate you. Efferem Sanchez, Agent State Farm Insurance "
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Luis Vega

December 4, 2024

5  out of  5
rating by Luis Vega
"I will always recommend State farm to all my family and friends. Destiny & Dulce always take the extra step to make sure I understand the coverages.they answer all my questions and address any concerns I may have. Thank you Destiny & Dulce"
We responded:
"Luis, Thank you for sharing your experience with my office. Both Destiny and Dulce do a fantastic job in taking time with our clients and making sure they fully understand their options and coverage. Thank you for trusting our team and choosing our office to be your agency. Efferem Sanchez, Agent State Farm Insurnace "
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E5kilo

December 4, 2024

5  out of  5
rating by E5kilo
"I have been with this State Farm group for a few years, thay have always been quick to help and assist. Destiny recently assisted on my policy, took care of me in a timely manner and was on top of her stuff. Appreciate your help."
We responded:
"Thank you for sharing your experience with Destiny and our office. We try our hardest to provide a positive customer experience and I'm thankful Destiny was able to be "on her stuff!" Thank you for being the best part of what we do...and thank you for trusting us to be your agency. Efferem Sanchez, Agent State Farm Insurance "
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Judith Gallardo Mariscal

December 4, 2024

5  out of  5
rating by Judith Gallardo Mariscal
"I had the pleasure of working with Destiny Hernández at State Farm, and I couldn’t be more satisfied with her exceptional service. Destiny is incredibly knowledgeable, professional, and genuinely cares about her clients. She took the time to thoroughly explain my policy options and made sure I understood everything before making any decisions. Her friendly demeanor and willingness to go above and beyond made the entire process smooth and stress-free. Whether it was answering my questions promptly or helping me find the best coverage at a great price, Destiny truly exceeded my expectations. If you’re looking for someone who will treat you like family while providing expert advice, I highly recommend Destiny Hernández. She’s an absolute gem at State Farm!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Diana G

December 3, 2024

5  out of  5
rating by Diana G
"I called State Farm, 10 minutes before closing time to get a quote on a vehicle and Destiny was the agent who helped me. She was extremely, helpful, patient, and professional. She made the entire experience quick and easy for me, which is a huge plus on my end. Destiny, went above and beyond in helping me with the car insurance process considering it was already after hours (office closes at 5:00pm). I am a very happy customer because I was able to get my car insured. Thank you so much, Destiny!"
We responded:
"Diana, I loved your review and experience you had with Destiny and our office. A positive experience and going above and beyond is what we always strive for. Thank you for your trust in us and thank you for your business. We appreciate you! Efferem Sanchez, Agent State Farm Insurance "
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Gisselle Rodriguez

November 26, 2024

5  out of  5
rating by Gisselle Rodriguez
"Dulce is by far the best agent ! I was able to be helped out the same day and she helped me super fast. 10/10 service with her !"
We responded:
"Giselle, Thank you for the 10 on our service. Dulce does a fantastic job. We appreciate you and your trust in us. Efferem Sanchez, Agent State Farm Insurance "
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Esther Choe

November 25, 2024

5  out of  5
rating by Esther Choe
"Jessica C. spent time patiently answering questions I had about changes I might make to my auto insurance explain things until I understood and even followed up with an email summarizing everything we discussed. Very helpful and kind agent!!"
We responded:
"Esther, Thank you for taking the time to share some kind words towards Jessica and our team. We thank you for your loyalty to our office over the years, we appreciate you, and thank you for allowing us to serve you. Efferem Sanchez, Agent State Farm Insurance "
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Ramona Gonzales

November 23, 2024

5  out of  5
rating by Ramona Gonzales
"I been with State Farm for a few years, Efferen Sanchez and his team always goes above and beyond, the staff is so helpful, Destiny Hernandez is always so courteous and always helpful, she's always willing to help with a smile."
We responded:
"Ramona, Thank you for sharing the kind words towards Destiny and our office. I am happy that she was able to provide you with a positive customer experience. Our clients absolutely love her and how kind she is...so thank you. I also wanted to say thank you for trusting us to be your agency, we appreciate you. Efferem Sanchez, Agent State Farm Insurance "
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Nikita Salnikov

November 23, 2024

5  out of  5
rating by Nikita Salnikov
"Dulce is one of the best auto insurance agents I’ve worked with! She was super helpful and found me the lowest auto rates for my car. The whole process was easy! I’d definitely recommend her to anyone looking for great service and affordable rates!"
We responded:
"Nikita, I'm glad Dulce was able to represent our office well and she was able to help you with your car insurance. Dulce does a fantastic job at helping our clients with a smooth and simple process. Thank you for trusting us to be your agency. We appreciate you. Efferem Sanchez, Agent State Farm Insurance "
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A M

November 19, 2024

5  out of  5
rating by A M
"Had a great experience with Jessica Casillas trying to find the right insurance that worked for me. She was patient, kind and knowledgeable will definitely recommend her to friends and family."
We responded:
"We appreciate your kind words towards Jessica and our office. Thank you for your recommendations and thank you for trusting us to be your agency. Efferem Sanchez, Agent State Farm Insurance "
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Cristal Said

November 19, 2024

5  out of  5
rating by Cristal Said
"Dulce Macias is a wonderful and amazing agent always going an extra milestone for her Clients she’s the best!"
We responded:
"Cristal, Dulce does an outstanding job and does always go that extra mile for our clients. Thank you so much for sharing your positive experience with Dulce and our office. We appreciate you and thank you for your business. Efferem Sanchez, Agent State Farm Insurance "
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Calli Johnson

November 18, 2024

5  out of  5
rating by Calli Johnson
"I recently had the pleasure of working with Destiny Hernandez to secure life insurance, and I couldn't be more satisfied with the experience. From the very beginning, Destiny demonstrated exceptional professionalism and expertise. She took the time to thoroughly understand my needs and financial situation, ensuring that the policy we chose was the best fit for my circumstances. Throughout the process, Destiny was incredibly patient and attentive. She explained complex insurance terms and conditions in a way that was easy to understand, which made me feel confident in my decision-making. Her transparency and honesty was truly refreshing, as she provided clear comparisons between different policies and highlighted the pros and cons of each option. What stood out the most was Destiny's dedication to customer service. She was always available to answer my questions, whether it was through phone calls, emails, or in-person meetings. Her responsiveness and willingness to go the extra mile made the entire process smooth and stress-free. I never felt rushed or pressured, which is often a concern when dealing with insurance agents. Additionally, Destiny showcased a deep understanding of the insurance market and current trends. This knowledge allowed her to offer valuable insights and recommendations that I hadn't considered. Her guidance was instrumental in helping me make an informed decision that aligns with my long-term financial goals. Overall, I highly recommend Destiny Hernandez to anyone in need of life insurance. Her expertise, professionalism, and customer-centric approach set her apart from other agents I have encountered. Thanks to her outstanding service, I now have peace of mind knowing that my family's future is secure."
We responded:
"Calli, I wanted to say thank you for sharing your experience with Destiny and our office. We work hard to be customer centric and provide the highest quality service possible. Your review was nice to read, and I wanted to say thank you for your trust in us and allowing us to be your agency. Protecting your family and adding Life Insurnace to your portfolio is a serious decision...I'm thankful we were able to help you in that process. We appreciate you and thank you for your business. Efferem Sanchez, Agent State Farm Insurance"
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Lily Garcia

November 15, 2024

5  out of  5
rating by Lily Garcia
"Very impressed and satisfied with your representative Jessica. She answered my long list of questions and concerns, which were many. She was very friendly and was able to explain and go over every detail from each policy, I am currently in search of a policy for my vehicle. Thank you again for being so thorough."
We responded:
"Lily, Thank you for taking the time to leave a review and the kind words towards Jessica. I'm glad she was able to break things down and answer your questions. Happy car hunting. We appreciate you and thank you for your trust in us. Efferem Sanchez, Agent State Farm Insurance"
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Raul Garzon

November 12, 2024

5  out of  5
rating by Raul Garzon
"I went to the office today, I had few questions regarding my policies & destiny answered all my questions . Thank you State Farm ."
We responded:
"Raul, Thank you for being a loyal client of ours. Your kind words towards Destiny and our office mean a lot. We appreciate you and thank you for your trust in us. Efferem Sanchez, Agent State Farm Insurance"
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Caroleena Garcia

November 12, 2024

5  out of  5
rating by Caroleena Garcia
"Jessica helped me with my insurance questions. i’ve been shopping around speaking with different insurance companies she was by far the most helpful and knows what she’s talking about. definitely will be referring her to friends and family!"
We responded:
"Thank you for the kind words towards Jessica and my office. We appreciate your business and thank you for referring your friends and family to us. Efferem Sanchez, Agent State Farm Insurance "
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Richard Landuyt

November 7, 2024

5  out of  5
rating by Richard Landuyt
"I had a question about the "Umbrella Plan" that I have. Dulce gave me a straight factual answer that was clearly understood and made perfect sense."
We responded:
"Richard, Thank you for sharing your experience with Dulce and our office; and thank you for trusting us over the years, we appreciate you.. Efferem Sanchez, Agent State Farm Insurance"
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Donna Aveitia

November 7, 2024

5  out of  5
rating by Donna Aveitia
"Very helpful and explained everything to where I could understand Dulce is awesome"
We responded:
"Donna, Thank you for sharing your positive experience with Dulce and our office. We appreciate you and thank you for trusting us to be your insurance agency. Efferem Sanchez, Agent State Farm Insurance"