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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of A M

A M

November 19, 2024

5  out of  5
rating by A M
"Had a great experience with Jessica Casillas trying to find the right insurance that worked for me. She was patient, kind and knowledgeable will definitely recommend her to friends and family."
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Cristal Said

November 19, 2024

5  out of  5
rating by Cristal Said
"Dulce Macias is a wonderful and amazing agent always going an extra milestone for her Clients she’s the best!"
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Calli Johnson

November 18, 2024

5  out of  5
rating by Calli Johnson
"I recently had the pleasure of working with Destiny Hernandez to secure life insurance, and I couldn't be more satisfied with the experience. From the very beginning, Destiny demonstrated exceptional professionalism and expertise. She took the time to thoroughly understand my needs and financial situation, ensuring that the policy we chose was the best fit for my circumstances. Throughout the process, Destiny was incredibly patient and attentive. She explained complex insurance terms and conditions in a way that was easy to understand, which made me feel confident in my decision-making. Her transparency and honesty was truly refreshing, as she provided clear comparisons between different policies and highlighted the pros and cons of each option. What stood out the most was Destiny's dedication to customer service. She was always available to answer my questions, whether it was through phone calls, emails, or in-person meetings. Her responsiveness and willingness to go the extra mile made the entire process smooth and stress-free. I never felt rushed or pressured, which is often a concern when dealing with insurance agents. Additionally, Destiny showcased a deep understanding of the insurance market and current trends. This knowledge allowed her to offer valuable insights and recommendations that I hadn't considered. Her guidance was instrumental in helping me make an informed decision that aligns with my long-term financial goals. Overall, I highly recommend Destiny Hernandez to anyone in need of life insurance. Her expertise, professionalism, and customer-centric approach set her apart from other agents I have encountered. Thanks to her outstanding service, I now have peace of mind knowing that my family's future is secure."
We responded:
"Calli, I wanted to say thank you for sharing your experience with Destiny and our office. We work hard to be customer centric and provide the highest quality service possible. Your review was nice to read, and I wanted to say thank you for your trust in us and allowing us to be your agency. Protecting your family and adding Life Insurnace to your portfolio is a serious decision...I'm thankful we were able to help you in that process. We appreciate you and thank you for your business. Efferem Sanchez, Agent State Farm Insurance"
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Lily Garcia

November 15, 2024

5  out of  5
rating by Lily Garcia
"Very impressed and satisfied with your representative Jessica. She answered my long list of questions and concerns, which were many. She was very friendly and was able to explain and go over every detail from each policy, I am currently in search of a policy for my vehicle. Thank you again for being so thorough."
We responded:
"Lily, Thank you for taking the time to leave a review and the kind words towards Jessica. I'm glad she was able to break things down and answer your questions. Happy car hunting. We appreciate you and thank you for your trust in us. Efferem Sanchez, Agent State Farm Insurance"
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Raul Garzon

November 12, 2024

5  out of  5
rating by Raul Garzon
"I went to the office today, I had few questions regarding my policies & destiny answered all my questions . Thank you State Farm ."
We responded:
"Raul, Thank you for being a loyal client of ours. Your kind words towards Destiny and our office mean a lot. We appreciate you and thank you for your trust in us. Efferem Sanchez, Agent State Farm Insurance"
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Caroleena Garcia

November 12, 2024

5  out of  5
rating by Caroleena Garcia
"Jessica helped me with my insurance questions. i’ve been shopping around speaking with different insurance companies she was by far the most helpful and knows what she’s talking about. definitely will be referring her to friends and family!"
We responded:
"Thank you for the kind words towards Jessica and my office. We appreciate your business and thank you for referring your friends and family to us. Efferem Sanchez, Agent State Farm Insurance "
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Richard Landuyt

November 7, 2024

5  out of  5
rating by Richard Landuyt
"I had a question about the "Umbrella Plan" that I have. Dulce gave me a straight factual answer that was clearly understood and made perfect sense."
We responded:
"Richard, Thank you for sharing your experience with Dulce and our office; and thank you for trusting us over the years, we appreciate you.. Efferem Sanchez, Agent State Farm Insurance"
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Donna Aveitia

November 7, 2024

5  out of  5
rating by Donna Aveitia
"Very helpful and explained everything to where I could understand Dulce is awesome"
We responded:
"Donna, Thank you for sharing your positive experience with Dulce and our office. We appreciate you and thank you for trusting us to be your insurance agency. Efferem Sanchez, Agent State Farm Insurance"
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Joseph Bunton

November 6, 2024

5  out of  5
rating by Joseph Bunton
"I recently have been dealing with Vehicle issues on my recently purchased vehicle and needed to change vehicle coverage to my new purchase. I spoke with Destiny Hernandez and she made my experience a delightful one. She was very professional and made it a very positive experience getting me my documentation in seconds. Thanks for your help Destiny, Effrim continue hiring these amazing employees in the future..."
We responded:
"Joe, Thank you so much for the feedback on Destiny, she does an outstanding job, and our clients absolutely love her. Our priority is to provide you with a positive customer experience. We appreciate you and thank you for your years of loyalty to our office. Efferem Sanchez, Agent State Farm Insurance"
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Diana Dominguez

October 31, 2024

5  out of  5
rating by Diana Dominguez
"I don't usually leave reviews however, recently I called your office to get some information on my policy ...I spoke to a Sweet young lady Destiny Hernandez ! She was very helpful..informative and patient !! (I kept asking questions) I appreciate her making my experience Pleasant !"
We responded:
"Diana, Your review is even more special being you don't review often. Destiny does a fantastic job with our clients, and I am thankful you had a positive experience. We appreciate you giving us the opportunity to be your agency. Thank you! Efferem Sanchez, Agent State Farm Insurance"
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Victor Sigler

October 30, 2024

5  out of  5
rating by Victor Sigler
"Efferem and his team have been nothing less than great to me. They are always willing to listen and help with any of my insurance needs. No matter who I speak with, they have all stepped up to try and help and if they need assistance from the team they get it done. I’ve had the pleasure of working with Efferem, Jessica, and Destiny. Top notch service! I would highly recommend this team to anyone."
We responded:
"Victor, Your comments are GREATLY appreciated. Your kind words towards my team mean the world to me. We spend a lot of time making sure we put our clients first and provide the best service possible. Thank you for your review and thank you for recommending our office. We appreciate you! Efferem Sanchez, Agent State Farm Insurance"
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Flavio Macias

October 29, 2024

5  out of  5
rating by Flavio Macias
"My agent is Dulce Macias & Destiny Hernandez They are always very pleasant and helpful. They always take care of my questions quickly and give importance to the customer. Thank you Efferem for a wonderful team. I refer all my family."
We responded:
"Flavio, Thank you for sharing your positive customer experience with my team. Dulce and Destiny both do a great job and go above and beyond for our clients. We appreciate you and thank you for always referring your friends and family. Thank you! Efferem Sanchez, Agent State Farm Insurance"
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Katherine Altounian

October 29, 2024

5  out of  5
rating by Katherine Altounian
"Jessica was so helpful in looking for opportunities to save on my policy. She was friendly and professional, responding quickly and effectively to find a solution"
We responded:
"Katherine, Thank you for the kind words towards Jessica and our office. We truly appreciate you and thank you for trusting us to be your agency of choice. Efferem Sanchez, Agent State Farm Insurance Agency"
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perla madrigal

October 23, 2024

5  out of  5
rating by perla madrigal
"Thank you Elisa for being so patient answering all my questions! Appreciate your service! :)"
We responded:
"Perla, Elisa does an awesome job, thank you for recognizing her. We appreciate your business, and appreciate your kind words. Thank you for choosing our office as your agency of choice. Efferem Sanchez, Agent State Farm Insurance Agency"
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Phillip Velasquez

October 17, 2024

5  out of  5
rating by Phillip Velasquez
"I have had nothing but great experiences with the agents at this State Farm Location. I have been a customer of theirs for over a year now and have felt satisfactory with their service. Jessica Casillas is usually the agent I speak with when I call in for any questions or issues that I may have or that may have arise and she has taken care of me, each and every time with a kind and positive attitude. Excellent customer service."
We responded:
"Phillip, Thank you for the kind words about our office and your experience with my team. Jessica does a great job and our clients love her. We appreciate you and thank you for the opportunity to be your agency. Efferem Sanchez, Agent State Farm Insurance"
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Nancy Rodriguez

October 16, 2024

5  out of  5
rating by Nancy Rodriguez
"Ernesto made getting my life insurance policy an easy and smooth experience. He was incredibly helpful, answering all my questions and making the process simple and stress-free. I only wish I had applied sooner. Throughout the process, Ernesto kept me informed, and hearing the wonderful words “you were approved” was a moment of relief and happiness. I got exactly the policy I was looking for at a great price, with no complaints at all."
We responded:
"Nancy, Thank you for the kind words toward Ernesto. He has worked with many of our clients helping them secure peace of mind with Life Insurance protection. I am glad that you had a positive experience, and we thank you for allowing us the opportunity to help you protect what's most important. Efferem Sanchez, Agent State Farm Insurance "
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Cindie Espinoza

October 16, 2024

5  out of  5
rating by Cindie Espinoza
"Jessica Casillas has always given me great customer service. She follows up on everything."
We responded:
"Cindie, Thank you for sharing the kind words on Jessica. She does an exceptional job always being there and going above and beyond for our clients. We appreciate you and your trust in our office to take care of what matters most. Efferem"
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Sean Hasson

October 16, 2024

5  out of  5
rating by Sean Hasson
"Team Sanchez is the most responsive, efficient, and knowledgeable team in the entire state of California. They are truly unmatched. Being in the mortgage business, I come across all kinds of agents and companies, and no one comes close to their service. And they beat everyone on price to boot! I refer every client I can that is open to switching or buying a home (then I insist they use them). Team Sanchez is the best!!!"
We responded:
"Sean, Thank you for the kind words and working with us and our clients over the years, we truly appreciate you. Efferem Sanchez, Agent State Farm Insurance "
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mark brent

October 12, 2024

5  out of  5
rating by mark brent
"I called State Farm and spoke to Destiny Hernandez. I needed some help in providing my mortgage company with my homeowners insurance renewal policy. My mortgage company needed to confirm that I still had insurance coverage. Destiny was very helpful. She looked up my policy, and she made sure that the renewal was current and correct. She sent it over to my mortgage company successfully. Destiny provided excellent customer service! I recommend giving them a phone call."
We responded:
"Mark, Thank you for your years of loyalty, we appreciate you and take pride in being your agency. Destiny does a wonderful job of taking care of our clients and always goes above and beyond. Thank you for the kind words, we appreciate you. Efferem Sanchez, Agent State Farm Insurance"
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Sharlene Sanchez

October 11, 2024

5  out of  5
rating by Sharlene Sanchez
"Today we went to look at different options for insurance polices and Dulce was very polite and helpful towards our insurance needs , she answered all of our questions and was very helpful in finding the best polices for us . Our experience felt very welcoming!"
We responded:
"Sharlene, Dulce always does a great job working with our clients. We greatly appreciate your business and value your feedback. Thank you for allowing us to help you and your family protect what matters most. Efferem Sanchez, Agent State Farm Insurance "
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Samantha A. Diaz

September 30, 2024

5  out of  5
rating by Samantha A. Diaz
"THANK YOU so much Destiny H. Very helpful & helped us out with our vehicles insurance policy! she is the best!! she provided the best customer service and has the greatest communication! I can’t thank her enough. ☺️"
We responded:
"Samantha, We also can't' thank you enough for your loyalty and commitment to our team. Destiny is beloved by so many and does such a great job at being there for our clients. Thank you for allowing us to be your agency of choice. Efferem Sanchez, Agent State Farm Insurance "
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Titin Loreto

September 29, 2024

5  out of  5
rating by Titin Loreto
"Dulce is the best agent! She’s been an amazing advocate for my family and provides the best recommendations and goes above and beyond . Is available 24/7 and never disappoints. Thank you for always taking care of my family"
We responded:
"Your comments are greatly appreciated. Dulce does do an AMAZING job and I am thankful you've had a pleasant experience with her and our team. We appreciate you and appreciate you for your loyalty and trust in our office. Efferem Sanchez, Agent State Farm Insurance"
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Gloria Ibarra

September 27, 2024

5  out of  5
rating by Gloria Ibarra
"Amazing customer service..Dulce Macias has been my agent for the past 4 years and she’s literally the best. She’s always on top of things and whenever I have ?s or need explaining she’s right the there to help"
We responded:
"Gloria, Thank you for the kind words, and thank you for your loyalty. Dulce does a FANTASTIC job and I'm thankful for you taking the time to share your positive experiences with Dulce and my office. Thank you for your allowing us to be your agency of choice, we appreciate you. Efferem Sanchez, Agent State Farm Insurance "
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Alexander Garcia

September 26, 2024

5  out of  5
rating by Alexander Garcia
"My experience with Jessica Casillas at State Farm Insurance was the best service ever. She is a great employee and an asset to the State Farm Insurance company. She was very polite, caring and patient with my questions. Thank you very much."
We responded:
"Alexander, Thank you for sharing your positive experience with Jessica and my office. Jessica does a fantastic job and our clients love her! Providing a positive Customer Experience is our goal and I'm glad Jessica was able to deliver. Thank you! Efferem Sanchez, Agent State Farm Insurance"
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Desiree Contreras

September 26, 2024

5  out of  5
rating by Desiree Contreras
"I called State Farm today and spoke to Jessica Casillas. I had some questions about life insurance. She was very helpful and took her time explaining the different types that are offered. Great experience, I recommend giving them a call."
We responded:
"Desiree, Thank you for sharing your experience with Jessica and my office. Jessica does a fantastic job and our clients love her. We help hundreds of people every year with their life insurance planning, and I'm thankful you had a great experience. Thank you for allowing us to take care of what matters most, we appreciate you. Efferem Sanchez, Agent State Farm Insurance"