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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Phillip Velasquez

Phillip Velasquez

October 17, 2024

5  out of  5
rating by Phillip Velasquez
"I have had nothing but great experiences with the agents at this State Farm Location. I have been a customer of theirs for over a year now and have felt satisfactory with their service. Jessica Casillas is usually the agent I speak with when I call in for any questions or issues that I may have or that may have arise and she has taken care of me, each and every time with a kind and positive attitude. Excellent customer service."
We responded:
"Phillip, Thank you for the kind words about our office and your experience with my team. Jessica does a great job and our clients love her. We appreciate you and thank you for the opportunity to be your agency. Efferem Sanchez, Agent State Farm Insurance"
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Nancy Rodriguez

October 16, 2024

5  out of  5
rating by Nancy Rodriguez
"Ernesto made getting my life insurance policy an easy and smooth experience. He was incredibly helpful, answering all my questions and making the process simple and stress-free. I only wish I had applied sooner. Throughout the process, Ernesto kept me informed, and hearing the wonderful words “you were approved” was a moment of relief and happiness. I got exactly the policy I was looking for at a great price, with no complaints at all."
We responded:
"Nancy, Thank you for the kind words toward Ernesto. He has worked with many of our clients helping them secure peace of mind with Life Insurance protection. I am glad that you had a positive experience, and we thank you for allowing us the opportunity to help you protect what's most important. Efferem Sanchez, Agent State Farm Insurance "
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Cindie Espinoza

October 16, 2024

5  out of  5
rating by Cindie Espinoza
"Jessica Casillas has always given me great customer service. She follows up on everything."
We responded:
"Cindie, Thank you for sharing the kind words on Jessica. She does an exceptional job always being there and going above and beyond for our clients. We appreciate you and your trust in our office to take care of what matters most. Efferem"
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Sean Hasson

October 16, 2024

5  out of  5
rating by Sean Hasson
"Team Sanchez is the most responsive, efficient, and knowledgeable team in the entire state of California. They are truly unmatched. Being in the mortgage business, I come across all kinds of agents and companies, and no one comes close to their service. And they beat everyone on price to boot! I refer every client I can that is open to switching or buying a home (then I insist they use them). Team Sanchez is the best!!!"
We responded:
"Sean, Thank you for the kind words and working with us and our clients over the years, we truly appreciate you. Efferem Sanchez, Agent State Farm Insurance "
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mark brent

October 12, 2024

5  out of  5
rating by mark brent
"I called State Farm and spoke to Destiny Hernandez. I needed some help in providing my mortgage company with my homeowners insurance renewal policy. My mortgage company needed to confirm that I still had insurance coverage. Destiny was very helpful. She looked up my policy, and she made sure that the renewal was current and correct. She sent it over to my mortgage company successfully. Destiny provided excellent customer service! I recommend giving them a phone call."
We responded:
"Mark, Thank you for your years of loyalty, we appreciate you and take pride in being your agency. Destiny does a wonderful job of taking care of our clients and always goes above and beyond. Thank you for the kind words, we appreciate you. Efferem Sanchez, Agent State Farm Insurance"
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Sharlene Sanchez

October 11, 2024

5  out of  5
rating by Sharlene Sanchez
"Today we went to look at different options for insurance polices and Dulce was very polite and helpful towards our insurance needs , she answered all of our questions and was very helpful in finding the best polices for us . Our experience felt very welcoming!"
We responded:
"Sharlene, Dulce always does a great job working with our clients. We greatly appreciate your business and value your feedback. Thank you for allowing us to help you and your family protect what matters most. Efferem Sanchez, Agent State Farm Insurance "
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Samantha A. Diaz

September 30, 2024

5  out of  5
rating by Samantha A. Diaz
"THANK YOU so much Destiny H. Very helpful & helped us out with our vehicles insurance policy! she is the best!! she provided the best customer service and has the greatest communication! I can’t thank her enough. ☺️"
We responded:
"Samantha, We also can't' thank you enough for your loyalty and commitment to our team. Destiny is beloved by so many and does such a great job at being there for our clients. Thank you for allowing us to be your agency of choice. Efferem Sanchez, Agent State Farm Insurance "
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Titin Loreto

September 29, 2024

5  out of  5
rating by Titin Loreto
"Dulce is the best agent! She’s been an amazing advocate for my family and provides the best recommendations and goes above and beyond . Is available 24/7 and never disappoints. Thank you for always taking care of my family"
We responded:
"Your comments are greatly appreciated. Dulce does do an AMAZING job and I am thankful you've had a pleasant experience with her and our team. We appreciate you and appreciate you for your loyalty and trust in our office. Efferem Sanchez, Agent State Farm Insurance"
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Gloria Ibarra

September 27, 2024

5  out of  5
rating by Gloria Ibarra
"Amazing customer service..Dulce Macias has been my agent for the past 4 years and she’s literally the best. She’s always on top of things and whenever I have ?s or need explaining she’s right the there to help"
We responded:
"Gloria, Thank you for the kind words, and thank you for your loyalty. Dulce does a FANTASTIC job and I'm thankful for you taking the time to share your positive experiences with Dulce and my office. Thank you for your allowing us to be your agency of choice, we appreciate you. Efferem Sanchez, Agent State Farm Insurance "
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Alexander Garcia

September 26, 2024

5  out of  5
rating by Alexander Garcia
"My experience with Jessica Casillas at State Farm Insurance was the best service ever. She is a great employee and an asset to the State Farm Insurance company. She was very polite, caring and patient with my questions. Thank you very much."
We responded:
"Alexander, Thank you for sharing your positive experience with Jessica and my office. Jessica does a fantastic job and our clients love her! Providing a positive Customer Experience is our goal and I'm glad Jessica was able to deliver. Thank you! Efferem Sanchez, Agent State Farm Insurance"
Profile photo of Desiree Contreras

Desiree Contreras

September 26, 2024

5  out of  5
rating by Desiree Contreras
"I called State Farm today and spoke to Jessica Casillas. I had some questions about life insurance. She was very helpful and took her time explaining the different types that are offered. Great experience, I recommend giving them a call."
We responded:
"Desiree, Thank you for sharing your experience with Jessica and my office. Jessica does a fantastic job and our clients love her. We help hundreds of people every year with their life insurance planning, and I'm thankful you had a great experience. Thank you for allowing us to take care of what matters most, we appreciate you. Efferem Sanchez, Agent State Farm Insurance"
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Ricardo Mota

September 26, 2024

5  out of  5
rating by Ricardo Mota
"I've been a State Farm customer for over 25 years. All my interactions with Dulce have been pleasant. She is knowledgeable, efficient and very helpful. Dulce provides amazing service!!!!!"
We responded:
"Ricardo, First and foremost, thank you for allowing us to be your agency of choice over the many years, we are extremely grateful and appreciative of your loyalty. Dulce is GREAT and does a fantastic job --as you are aware-- at going above and beyond for our clients. Your comments mean a lot, we appreciate you. Efferem Sanchez, Agent State Farm Insurance "
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Monica Castilleja

September 26, 2024

5  out of  5
rating by Monica Castilleja
"Ernesto definitely deserves 5 stars!! He has helped me with my auto and life for all my family. And is always available for my last min insurance needs/questions. Even when it’s after hours he always replies promptly. Thank you again Ernesto!!!"
We responded:
"Monica, Thank you for the kind words towards Ernesto. I'm grateful he was able to take care of your Auto and Life Insurance needs, and that we have been accessible for your questions. We truly appreciate your business and trusting us to take care of what matters most. Efferem Sanchez, Agent State Farm Insurance "
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Sahira Sevilla

September 25, 2024

5  out of  5
rating by Sahira Sevilla
"Thank You Destiny Hernandez for always answering my question and concerns. I rest easy knowing state farm has me covered I recommend everyone to be properly insured !"
We responded:
"Thank you for your recommendation and kind words. Destiny does a GREAT job, and our clients absolutely love her. We appreciate your loyalty and giving us the opportunity to be your agency of choice! Efferem"
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Kim Ramirez

September 25, 2024

5  out of  5
rating by Kim Ramirez
"My family has been insured with State Farm for over 30 years, and with Efferem Sanchez for almost as long. Today i spoke to Jessica Casillas, and she was very helpful. She answers my all questions and is very knowledgeable. I appreciate that I just call and give my name and they already are able to help me. Thank you"
We responded:
"Kim, Thank you "and your family" for being part of our State Farm Family. Destiny does a great job and truly cares and is always willing to help. Thank you for the kind words and thank you for being the best part of what we do! We appreciate you. Efferem Sanchez, Agent State Farm Insurance"
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Daisy Anaya

September 24, 2024

5  out of  5
rating by Daisy Anaya
"Ernesto Palacios helped me with my insurance questions about life insurance for me and my fiancé"
We responded:
"Daisy, Thank you for the review of Ernesto. Ernesto and our office help hundreds of people every year with their Life Insurance Planning and we are thankful we could assist you. Thank you for trusting us with what matters most, we appreciate you. Efferem Sanchez, Agent State Farm Insurance"
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Jazmin Moreno

September 23, 2024

5  out of  5
rating by Jazmin Moreno
"Dulce is my agent and she's always attentive and willing to help. She goes above and beyond. Thank you Dulce for all you do."
We responded:
"Jazmin, Dulce does an AMAZING job and is often accused of "going above and beyond" to help our clients :-) We appreciate you and thank you for trusting our office to serve you. Efferem Sanchez, Agent State Farm Insurance"
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Elizabeth Flores

September 7, 2024

5  out of  5
rating by Elizabeth Flores
"I had a good experience Dulce J helped me She answered all the questions I had"
We responded:
"Elizabeth, Thank you for the kind words on your positive experience with Dulce and our office. We truly appreciate you and thank you for your trust in us. Efferem Sanchez, Agent State Farm Insurance"
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Fernando Arias

August 28, 2024

5  out of  5
rating by Fernando Arias
"In 10 years I haven’t met someone better than Dulce! She’s resourceful, great with communication & attentive to your needs. She’s dedicated in getting you the help you need. Definitely sending my circle to this agency for any future needs! Thank you Efferem for having an associate like Dulce!"
We responded:
"Fernando, Thank you for the kind words...Dulce is everything you mentioned and more! We appreciate you and thank you for allowing us to be your agency of choice. Efferem Sanchez, Agent State Farm Insurance"
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Leah Gordon

July 16, 2024

5  out of  5
rating by Leah Gordon
"Been with statefarm a long time but as we approach a new journey with teenage drivers, I feared for the worst and Jessica was so helpful and put my worries to rest!"
We responded:
"Hey Leah, I'm glad your worries are put to rest...the teenage driver journey is definitely one to be a little concerned about LOL. We appreciate you and thank you for your trust in us. Thank you! Efferem Sanchez, Agent State Farm Insurance "
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Orlando Garcia

July 13, 2024

5  out of  5
rating by Orlando Garcia
"Dulce was very helpful and very thorough in answering all my questions. Dulce is really helpful and really puts herself in your situation so she can give the best advice. I've been working with her and the whole State Farm Team for a long time and we wouldn't change things up at all. Thank you Dulce and Team!"
We responded:
"Thank you for the kind words of Dulce and our office. We greatly appreciate your business and thank you for trusting us with what matters most to you. Efferem Sanchez, Agent State Farm Insurance"
Profile photo of Tina Hitchcock

Tina Hitchcock

July 2, 2024

5  out of  5
rating by Tina Hitchcock
"My parents and I have been with Efferem from the beginning, I think!? Which equals to many, many years of great service, but most importantly his support staff. And I have to give a honorable mention to Dulce, she is so kind, thorough, and follows through with everything exactly how we discussed it. She even patiently and politely has to chase me down sometimes. I love when I call, because I am never treated like a number, they still know who I am after all these years! Thank you to all of you for always taking care of my parents and me."
We responded:
"Tina, It has been a pleasure and privilege to be your agency over the years. We view our clients as an extension of our family, we understand that you can choose to be insured anywhere; we appreciate your business and being your agency of choice! Thank you to you and your family for your years of loyalty.... I am glad Dulce, and my team has represented you well over the years. Efferem Sanchez, Agent State Farm Insurance"
Profile photo of Norma Garcia

Norma Garcia

July 1, 2024

5  out of  5
rating by Norma Garcia
"Destiny Hernandez was awesome. We called her with some questions and she took care of all our needs and went above and beyond."
We responded:
"Norma, Thank you for the feedback....yes, Destiny is pretty awesome :-) I'm glad Destiny was able to take care of what you needed. We appreciate you and thank you for your business and trust in us. Efferem Sanchez, Agent State Farm Insurance"
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Angel Munoz

June 30, 2024

5  out of  5
rating by Angel Munoz
"Thank you Dulce for helping us get the best deal in the insurance and thank your for braking it down like it should be and thank you for everything munoz family"
We responded:
"Angel, I am grateful that Dulce was able to assist you and put together an insurance plan that not only met your needs, but one that was explained to you. We appreciate your business and thank you for giving us the opportunity to protect what matters most. Efferem Sanchez, Agent State Farm Insurance"
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manny

June 28, 2024

5  out of  5
rating by manny
"Was searching many insurances and came across state farm and Dulce. Her costumers service was amazing and was one of the main reasons i decided to switch. Very professional and amazing service."
We responded:
"Manny, Thank you so much for giving us the opportunity to earn your business. We greatly appreciate it. Dulce does a fantastic job, and our clients love the attention she gives in explaining and putting together the best package possible. Welcome to our office...We appreciate you! Efferem Sanchez, Agent State Farm Insurance"