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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kate Fitzpatrick

March 12, 2025

5  out of  5
rating by Kate Fitzpatrick
"I always have a good customer service experience here. This time Destiny assisted me and she was as helpful as ever! Thanks for being efficient and kind."
We responded:
"Kate, Thank you so much for your feedback on Destiny and your positive customer service experience with our office. We truly appreciate you and thank you for your trust in us. Efferem Sanchez, Agent State Farm Insurance"
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Phillip Velasquez

March 5, 2025

5  out of  5
rating by Phillip Velasquez
"I've never had an issue with the customer service at this location. Everybody has always been helpful and kind. I've been a customer for two years now and everybody has always run smoothly for me including signing up for my auto insurance most companies these days make it so difficult and you have to wait two weeks for a response and to get approved and start getting coverage. I got approved right now and my full coverage started asap. Today I need assistance with making some changes to the deductibles with my auto insurance to lower my monthly price and Sonia was exceptional. She did all of her research and went through my plan to see what she could do make the necessary changes to my plan to help with my financial situation. On top of helping me with my situation and getting my monthly coverage price lowered she display very professional but also kind customer service. Some people can be professional but very monotone or unkind she did not. Sonia was professional and extremely kind and helpful. I would recommend working with her if she is one of the agents that takes your call when you call in. She will definitely take care of you. Thank you again for everything."
We responded:
"Phillip, Your review was a delight to read and a perfect description of Sonia. I can't thank you enough for the kind words and trusting my team to take care of the things that matter most. We appreciate you and appreciate you choosing us to be your agency. We look forward to many more years of providing you exceptional service. Efferem Sanchez, Agent State Farm Insurance "
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Amber Moreno

February 19, 2025

5  out of  5
rating by Amber Moreno
"I have nothing but positive reviews for this branch. Ernesto is such a helpful agent because he is very understanding and does everything he can do to help! He recently helped me with a recent request and not only did he respond right away, everything was resolved with ease. I am very grateful to deal with an experienced individual who actually cares and wants to help! He definitely makes my life easier when it comes to insurance! Five stars!"
We responded:
"Amber, Thank you so much for sharing your positive experience with Ernesto. He does a great job at making sure our clients are heard an informed on what protections are available. Thank you for the kind words and thank you for allowing us to be your agency to protect what matters most. The 5 Stars mean a lot. Efferem Sanchez, Agent State Farm Insurance"
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EFRAIN BARRON

February 15, 2025

5  out of  5
rating by EFRAIN BARRON
"I’ve been a customer of Efferem Sánchez- State Farm office for many years. His staff has always been amazing. Special thanks to Dulce, for always answering questions, and helping when I run into situations. Thank you!"
We responded:
"Efrain, A warm compliment coming from someone with such a wonderful name is always extra special! We work hard to always provide the best Customer Experience for our clients. We appreciate your years of trust, referrals, and loyalty. Thank you for being the best part of our agency....our Customer! Efferem"
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Anna Pena

January 29, 2025

5  out of  5
rating by Anna Pena
"I’ve been a customer for many years. I appreciate the excellent customer service from the staff members. Jessica Casillas is amazing! She is very helpful and professional to say the least. It has been a great experience working with her. I highly recommend the services from Efrem Sanchez:"
We responded:
"Anna, Thank you for sharing your positive customer experience with our office and Jessica. She does a fantastic job, and our clients absolutely love her. Thank you for your trust in our office, we appreciate you. Efferem Sanchez, Agent State Farm Insurance "
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Daimyan Angulo

January 27, 2025

5  out of  5
rating by Daimyan Angulo
"I worked with Dulce who was incredibly responsive and attentive to my concerns! With her I was able to find a price for insurance with the coverage I wanted, at a reasonable price all thanks to her help. I would recommend her skills to those looking for insurance as she was extremely helpful and overall informative about the process. Overall 10/10! Thank you!!"
We responded:
"Daimyan, Thank you for sharing your experience with Dulce and our office. Our overall goal is to provide you with the best possible customer experience and I'm glad we were able to make that happen with a 10. We appreciate you and thank you for the opportunity to earn your business. Efferem Sanchez, Agent State Farm Insurance"
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Dominik Kusy

January 25, 2025

5  out of  5
rating by Dominik Kusy
"I came to office and Dulce M. was really friendly, fast working, helpful and answered all my questions about car insurance. The whole time she was with good energy and smiling! I would definitely recommend her to my friends and family. 👋👌"
We responded:
"Dominik, Thank you so much for sharing your experience with our office and Dulce. She is fantastic and does a great job. I am glad we were able to help you with your car insurance and do it in a friendly and energetic manner. We truly appreciate you and thank you for your business. Efferem Sanchez, Agent State Farm Insurance"
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Ricardo

January 15, 2025

5  out of  5
rating by Ricardo
"Destiny es may Profesional de a tension al cliente,me ayudo correctamente con todas mis preguntas"
We responded:
"Ricardo, Gracias por compartir tu experiencia. Destiny hace un gran trabajo explicando y respondiendo preguntas. Gracias por su negocio. Efferem Sanchez, Agent State Farm Insurance"
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Jesus Montoya

January 8, 2025

5  out of  5
rating by Jesus Montoya
"Cada vez que le llamo a Ernesto. Siempre está disponible. Me ayuda con toda mi ASEGURANZA de caros y troques commercial y ASEGURANZA de Vida. Gracias a Ernesto por su ayuda."
We responded:
"Jesus, Agradezco que Ernesto haya podido ayudarlo con su seguro de automóvil y de vida. Gracias por su negocio. Efferem Sanchez, Agent State Farm Insurance"
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Jose cardenas

January 8, 2025

5  out of  5
rating by Jose cardenas
"My State Farm Agent Elisa was very helpful, she was very patient and professional with answering my questions. 10/10"
We responded:
"Jose, I am glad that Elisa was able to answer your questions and give you 10 out of 10 service. We appreciate you feedback and thank you for sharing your positive experience with our office. Efferem Sanchez, Agent State Farm Insurance "
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Jose Salazar

December 23, 2024

5  out of  5
rating by Jose Salazar
"Ernesto great service every time I come in to make a payment. Call him for your Insurnace needs"
We responded:
"Jose, We appreciate you and thank you for your trust in our office. Ernesto does a great job, thank you for taking the time to share your positive customer experience with Ernesto and our office. Efferem Sanchez, Agent State Farm Insurance"
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M. Flores

December 19, 2024

5  out of  5
rating by M. Flores
"Long time customer. Wouldn’t have my insurance with any one else! Top notch customer service. Special THANK YOU to Destiny Hernandez from the State Farm team for your help! It is truly appreciated"
We responded:
"Mark, Thank you for your years of loyalty and trust in our office. Destiny and our team try to create a positive customer experience and I'm thankful they were able to do that. We appreciate you and look forward to working with you for many more years. Thank you, Efferem Sanchez, Agent State Farm Insurance"
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Vi Douglas

December 19, 2024

5  out of  5
rating by Vi Douglas
"Everytime I call for 1 reason or another, the office staff are always professional and courteous. Dulce and Destiny always take their time to answer the many questions that I have. They are both very kind and friendly. Thank you ladies for taking care of all of my insurance needs 😍"
We responded:
"Thank you for sharing your positive experience with our team. Both Dulce and Destiny do a great job and go above and beyond for our clients. We appreciate you and thank you for your loyalty over the years. Efferem Sanchez, Agent State Farm Insurance "
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Aubrey Barrameda

December 16, 2024

5  out of  5
rating by Aubrey Barrameda
"I called because a billing statement I received was charged for way too high. Thankfully, Jessica Casillas helped me and the issue got solved quickly. Thank you for your hard work and Happy Holidays!"
We responded:
"Aubrey, Thank you for sharing your experience with Jessica and my office. Sometimes things do get off track or confusing...I'm glad Jessica was able to get your situation resolved. We appreciate your trust in us and thank you for your business. Efferem Sanchez, Agent State Farm Insurance "
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Michelle Serrano

December 14, 2024

5  out of  5
rating by Michelle Serrano
"Growing up, my parents encouraged me to make the decision to be insured by this State Farm. They claimed to always have great and exceptional services. Today, being with State Farm for 12 years I knew exactly what my parents were talking about. It’s everyone in that office that is always friendly and ready to help. Recently, I had to eagerly find a new home insurance policy due to Allstate no longer covering California (Allstate was part of my husband’s mortgage company). I’ve never been so relieved when Ernesto called me ready to help. He was super friendly, helpful and fast! I’m not going anywhere and I will now encourage my children to be insured with this StateFarm lol. They been a great service all these years and they deserve more than a 5 star rating!"
We responded:
"Michelle, I appreciate your kind words towards Ernesto and our office. I believe customer attention and customer experience is needed now more than ever. We look forward to taking care of you "and your kids". We appreciate your trust in us over the years and thank you for your loyalty. Efferem Sanchez, Agent State Farm Insurance "
Profile photo of Karla Contreras

Karla Contreras

December 12, 2024

5  out of  5
rating by Karla Contreras
"Dulce has a great personality, honest and helpful"
We responded:
"Karla, Thank you for sharing and thank you for trusting us to be your agency. We appreciate you and thank you for your business. Efferem Sanchez, Agent State Farm Insurance Agency"
Profile photo of Manuel Hernandez

Manuel Hernandez

December 6, 2024

5  out of  5
rating by Manuel Hernandez
"Me gusta como me atiende Elisa y El equipo.. puedo llamar a que me atiendan pero me gusta ir en persona por que Elisa y el equipo son muy professionales y siempre estan atentos! estoy muy feliz con El servicio!"
We responded:
"Manuel, Muchas gracias por tu reseña. Elisa hace un trabajo fantástico y nos alegra que estés satisfecha con nuestro servicio. Te apreciamos y te agradecemos por tu confianza. Efferem Sanchez, Agent State Farm Insurance "
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Clarissa Espanta

December 4, 2024

5  out of  5
rating by Clarissa Espanta
"Facing a Car Crash incident is NOT something anyone enjoys to face and go through. Dealing with a loss of a Car is NOT something anyone wants to deal, especially when it is a Hit and Run and you are left to pick up all the mess and the pieces, This journey has NOT been easy at all, However, i can truly say that if it was not with the firm support, kindness and truly caring support team that State Farm has built, Having someone like Jessica Casillas stay on it with me, calling me, giving me updates, working together to get things moving, helping me hold my self together, her warmth and comfort genuine sense of urgency and care has made this NIGHT MARE live-able and been able to keep my head up despite the loss's faced. I cannot thank Jessica and the amazing team that State Farm has assigned me to work with me alongside this Journey."
We responded:
"Clarissa, THANK YOU! Thank you so much for sharing your experience with Jessica and my office. We try our best to look at these situations through our clients' eyes and have that empathy and support as best as we can throughout the process. We definitely know these situations are not what people want to go through. We always want to make sure we do our part to keep the promise of being there for you when you need that support, and help clients navigate through what can be a frustrating process. Thank you for trusting my office and team to be your agency. We appreciate you. Efferem Sanchez, Agent State Farm Insurance "
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Luis Vega

December 4, 2024

5  out of  5
rating by Luis Vega
"I will always recommend State farm to all my family and friends. Destiny & Dulce always take the extra step to make sure I understand the coverages.they answer all my questions and address any concerns I may have. Thank you Destiny & Dulce"
We responded:
"Luis, Thank you for sharing your experience with my office. Both Destiny and Dulce do a fantastic job in taking time with our clients and making sure they fully understand their options and coverage. Thank you for trusting our team and choosing our office to be your agency. Efferem Sanchez, Agent State Farm Insurnace "
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E5kilo

December 4, 2024

5  out of  5
rating by E5kilo
"I have been with this State Farm group for a few years, thay have always been quick to help and assist. Destiny recently assisted on my policy, took care of me in a timely manner and was on top of her stuff. Appreciate your help."
We responded:
"Thank you for sharing your experience with Destiny and our office. We try our hardest to provide a positive customer experience and I'm thankful Destiny was able to be "on her stuff!" Thank you for being the best part of what we do...and thank you for trusting us to be your agency. Efferem Sanchez, Agent State Farm Insurance "
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Judith Gallardo Mariscal

December 4, 2024

5  out of  5
rating by Judith Gallardo Mariscal
"I had the pleasure of working with Destiny Hernández at State Farm, and I couldn’t be more satisfied with her exceptional service. Destiny is incredibly knowledgeable, professional, and genuinely cares about her clients. She took the time to thoroughly explain my policy options and made sure I understood everything before making any decisions. Her friendly demeanor and willingness to go above and beyond made the entire process smooth and stress-free. Whether it was answering my questions promptly or helping me find the best coverage at a great price, Destiny truly exceeded my expectations. If you’re looking for someone who will treat you like family while providing expert advice, I highly recommend Destiny Hernández. She’s an absolute gem at State Farm!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Diana G

December 3, 2024

5  out of  5
rating by Diana G
"I called State Farm, 10 minutes before closing time to get a quote on a vehicle and Destiny was the agent who helped me. She was extremely, helpful, patient, and professional. She made the entire experience quick and easy for me, which is a huge plus on my end. Destiny, went above and beyond in helping me with the car insurance process considering it was already after hours (office closes at 5:00pm). I am a very happy customer because I was able to get my car insured. Thank you so much, Destiny!"
We responded:
"Diana, I loved your review and experience you had with Destiny and our office. A positive experience and going above and beyond is what we always strive for. Thank you for your trust in us and thank you for your business. We appreciate you! Efferem Sanchez, Agent State Farm Insurance "
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Gisselle Rodriguez

November 26, 2024

5  out of  5
rating by Gisselle Rodriguez
"Dulce is by far the best agent ! I was able to be helped out the same day and she helped me super fast. 10/10 service with her !"
We responded:
"Giselle, Thank you for the 10 on our service. Dulce does a fantastic job. We appreciate you and your trust in us. Efferem Sanchez, Agent State Farm Insurance "
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Esther Choe

November 25, 2024

5  out of  5
rating by Esther Choe
"Jessica C. spent time patiently answering questions I had about changes I might make to my auto insurance explain things until I understood and even followed up with an email summarizing everything we discussed. Very helpful and kind agent!!"
We responded:
"Esther, Thank you for taking the time to share some kind words towards Jessica and our team. We thank you for your loyalty to our office over the years, we appreciate you, and thank you for allowing us to serve you. Efferem Sanchez, Agent State Farm Insurance "
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Ramona Gonzales

November 23, 2024

5  out of  5
rating by Ramona Gonzales
"I been with State Farm for a few years, Efferen Sanchez and his team always goes above and beyond, the staff is so helpful, Destiny Hernandez is always so courteous and always helpful, she's always willing to help with a smile."
We responded:
"Ramona, Thank you for sharing the kind words towards Destiny and our office. I am happy that she was able to provide you with a positive customer experience. Our clients absolutely love her and how kind she is...so thank you. I also wanted to say thank you for trusting us to be your agency, we appreciate you. Efferem Sanchez, Agent State Farm Insurance "