State Farm® Insurance Agent Efferem Sanchez

"My experience with Destiny Insurance has been exceptional from start to finish. Unlike other companies I’ve worked with, their team made the entire process clear, efficient, and personalized. She took the time to understand my needs and offered solutions that truly fit my situation. What stood out the most was her genuine commitment to customer care — I never felt like just another policy number. I’m confident in her support and would highly recommend them to anyone looking for trustworthy, top-tier insurance service."

"This is my first time with State Farm; I’m a younger driver so am not as experienced in insurances. Destiny was so kind and patient with me. She explained different polices and helped me find the best fit, she also recommended and helped me add a hospital income policy. She was so genuine and helpful, you can tell she truly cares about her clients and not just the well being of the company. Navigating adulting and the things that come with it can be difficult, but I think when you have people like her who understand that some point, there were new to it as well, and are humble and compassionate make the process so much easier."

"Jessica Casillas has always given me great customer service. She follows up on everything."

"I had an excellent experience working with Destiny at State Farm. From the very beginning, she was incredibly communicative and took the time to answer all of my questions thoroughly. Her friendly and professional demeanor made the entire process smooth and stress-free. Destiny helped me understand my coverage options clearly and made me feel confident that I was making the right choice. It’s not every day you find someone who genuinely cares about helping you, not just selling you a policy. Highly recommend working with her!"

"I just added a Harley to policy and Sonia made the addition fast and easy."

"This office has been a like part of the Family. Always treating people with respect thank you Sonia for all your help and for returning my call. You put me at ease. Thank you again"

"Sonia Duenas is AWESOME!! She has been very helpful and understanding with the services that I needed. Great Customer service!"

"I wanted to share an extraordinary experience I had with Jessica Casillas insurance agent. I went inside the office to make a payment and I had couple questions about adding a service to my family plan and she was able to assist me and make me feel comfortable about changes to my plan. Her customer service is on point and she’s so much help. I hope everyone that comes to this location gets her help, they will leave so happy."

"I had recently bought my first car so I had to go through many insurance companies and was recommended to State Farm Downey. Destiny helped me get the best deal and made sure everything was convenient. Definitely appreciate the callback and the time and effort she took to sort out my insurance. Will be recommending State Farm to other friends and family!"

"Jessica Castillas with Effran Sanchez was very polite, patient & kind answering my questions when i added a new vehicle. Thank you"

"Long time member of state farm for a good reason customer service is excellent! I was helped by Dulce Macias she was very thorough and went over each policy and made sure I made the right choice thank you for your excellent customer service!"

"I can’t recommend Dulce enough! She always takes care of our auto insurance and makes the whole process so easy. She’s incredibly helpful & patient. Thank you Dulce."

"Dulce is an absolute rockstar! She’s incredibly attentive, always goes the extra mile—even after hours—to make sure I have everything I need. The entire process was seamless, quick, and stress-free thanks to her. It’s rare to find someone this committed to great service. I’ll definitely be recommending her to friends and family without hesitation."

"I have been with Efferem Sanchez - State Farm Insurance Company for many years. Their entire team in the office have excellent customer service; Jessica Casillas is a joy to work with."

"Best Agent I have met by far specially Dulce, she has always advised me on the safest way to protect my interests and most important my family."

"Ernesto is amazing! Always friendly, knowledgeable and available to answer any questions I have… definitely recommend this office. Ive been with them for years and never had an issue"

"I always have a good customer service experience here. This time Destiny assisted me and she was as helpful as ever! Thanks for being efficient and kind."

"I've never had an issue with the customer service at this location. Everybody has always been helpful and kind. I've been a customer for two years now and everybody has always run smoothly for me including signing up for my auto insurance most companies these days make it so difficult and you have to wait two weeks for a response and to get approved and start getting coverage. I got approved right now and my full coverage started asap. Today I need assistance with making some changes to the deductibles with my auto insurance to lower my monthly price and Sonia was exceptional. She did all of her research and went through my plan to see what she could do make the necessary changes to my plan to help with my financial situation. On top of helping me with my situation and getting my monthly coverage price lowered she display very professional but also kind customer service. Some people can be professional but very monotone or unkind she did not. Sonia was professional and extremely kind and helpful. I would recommend working with her if she is one of the agents that takes your call when you call in. She will definitely take care of you. Thank you again for everything."

"I have nothing but positive reviews for this branch. Ernesto is such a helpful agent because he is very understanding and does everything he can do to help! He recently helped me with a recent request and not only did he respond right away, everything was resolved with ease. I am very grateful to deal with an experienced individual who actually cares and wants to help! He definitely makes my life easier when it comes to insurance! Five stars!"

"I’ve been a customer of Efferem Sánchez- State Farm office for many years. His staff has always been amazing. Special thanks to Dulce, for always answering questions, and helping when I run into situations. Thank you!"

"I’ve been a customer for many years. I appreciate the excellent customer service from the staff members. Jessica Casillas is amazing! She is very helpful and professional to say the least. It has been a great experience working with her. I highly recommend the services from Efrem Sanchez:"

"I worked with Dulce who was incredibly responsive and attentive to my concerns! With her I was able to find a price for insurance with the coverage I wanted, at a reasonable price all thanks to her help. I would recommend her skills to those looking for insurance as she was extremely helpful and overall informative about the process. Overall 10/10! Thank you!!"

"I came to office and Dulce M. was really friendly, fast working, helpful and answered all my questions about car insurance. The whole time she was with good energy and smiling! I would definitely recommend her to my friends and family. 👋👌"

"Destiny es may Profesional de a tension al cliente,me ayudo correctamente con todas mis preguntas"

"Cada vez que le llamo a Ernesto. Siempre está disponible. Me ayuda con toda mi ASEGURANZA de caros y troques commercial y ASEGURANZA de Vida. Gracias a Ernesto por su ayuda."